Frequently Asked Questions
How long is the production lead time?
The standard production time ranges from 3 to 15 working days depending on the order volume and specifications.
What are the estimated shipping times?
Express and air shipping typically take 5-10 days. Sea shipping varies by destination, generally taking between 15 and 55 days.
Which trade terms do you support?
We commonly operate under FOB, CIF, DDU, DDP, and EXW terms to meet different logistics needs.
Is this suitable for first-time importers?
Yes. We offer DDP (Delivered Duty Paid) door-to-door service. You simply place the order and wait for delivery; we handle the rest.
What additional equipment is needed for installation?
You will primarily need to prepare the mounting structure and standard installation tools. The main display components are included.
What control interfaces are supported?
The system supports multiple interfaces including RJ45, USB-B, WiFi, Bluetooth, and an optional Infrared Remote Control.
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