Q1: What materials do you typically use?
We primarily use Cold Rolled Steel (CRS), Aluminum (e.g., 5052, 6061), and Stainless Steel (e.g., 304, 430). Other materials are available upon request.
Q2: Can you work with our custom designs?
Absolutely. We specialize in custom sheet metal fabrication. Simply send us your CAD drawings (DXF, DWG, STEP) or detailed sketches for a quote.
Q3: What is the lead time for production?
Standard lead times typically range from 2-4 weeks depending on order complexity. Expedited services are available for urgent projects.
Q4: Is there a Minimum Order Quantity (MOQ)?
We are flexible. We welcome both large-volume orders and low-volume prototype projects.
Q5: How do you handle shipping and logistics?
We ship via air, sea, or express courier (DHL, FedEx). We can arrange shipping (CIF, DAP) or work with your own freight forwarder (EXW).
Q6: What if I receive defective products?
Quality is our priority. If you receive any defective items, please notify us within 7 days with evidence, and we will arrange for replacements or repairs.
Fray Tech
