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Frequently Asked Questions
Can I get some samples?
Yes, sample orders are available for quality checks and market testing. Please note that they are not free of charge.
What is the delivery time?
It usually takes about 3-5 working days for small orders and approximately 7 days for larger volume orders.
What are your payment terms?
We accept various payment terms, including T/T, L/C, Western Union, and Cash.
What is your warranty period?
We offer an 18-month warranty period for our products.
Do you keep products in stock?
We maintain stock for standard models. Special products and large orders will be newly produced according to your specific requirements.
How do you ensure quality control?
Quality is our priority. Every product is fully assembled and undergoes rigorous testing before packing and shipping to ensure optimal performance.
Fray Tech
