❓Frequently Asked Questions
Are you the original manufacturer?
Yes, we are a leading sensor manufacturer and exporter with over 15 years of professional experience in the industry.
Do you provide OEM services?
Yes, we offer comprehensive OEM services, including custom logo marking and specialized design adjustments to meet your requirements.
What are the available payment methods?
We accept various secure payment options, including T/T (Bank Transfer), PayPal, and online payment platforms.
What is the typical delivery timeframe?
Standard orders are typically processed within 24 hours after payment confirmation. For bulk orders exceeding 100 pieces, an additional 2-3 working days may be required.
What shipping methods do you use?
Goods are shipped via reliable international couriers such as DHL, FEDEX, UPS, EMS, or TNT, depending on your preference and location.
What is your quality guarantee policy?
We provide a free exchange service within the first month and a comprehensive 12-month quality guarantee on all our monitoring devices.