❓ Frequently Asked Questions
What is the Minimum Order Quantity (MOQ)?
Generally, our EXW MOQ is 10 sets, but we can provide 1 set for sample testing.
Can I customize the machine I order?
Yes, we provide OEM/ODM services and can customize the product according to your specific requirements through our technical engineering team.
How long is the delivery time?
Delivery is typically within 7-10 days depending on the order quantity, model, and screen size.
What is the warranty period for your products?
We offer a 1-year warranty after delivery. Our screens (LG brand) have a working lifespan of approximately 50,000 hours. Extended warranty options are available upon request.
What payment methods are accepted?
We accept most payment methods, primarily via TT (Telegraphic Transfer) and Western Union.
Do you maintain stock of these panels?
Yes, we maintain an inventory of approximately 1,000 units of various sizes and models per month for standard configurations.
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