Frequently Asked Questions
Are you a manufacturer?
Yes, we are a comprehensive firm specializing in design and production. All items are crafted and designed independently.
Can I customize my logo on the devices?
Certainly, we offer laser engraving for your company logo on the machines.
What is the typical lead time?
Standard items are in stock and usually ship within 48 hours. Custom orders vary based on quantity and specifications.
What payment methods are supported?
We accept T/T (bank transfer), PayPal, and other standard international payment methods.
How is the product packaged for shipping?
Each unit is securely packaged in a high-strength cardboard box with protective foam lining. Shipping is available via air or sea.
What is the warranty policy?
We provide a 12-month warranty along with lifetime maintenance support for our products.
Fray Tech
