Yes, we are a comprehensive company integrating design and production. All listed products are independently designed and manufactured in-house.
Q2: Can I customize my logo and communication protocols?
Yes, we offer laser engraving for company logos and can accommodate specific communication method customizations based on requirements.
Q3: What is the typical lead time for orders?
Standard products are typically in stock and shipped within 48 hours. Lead times for customized orders depend on the specific quantity and requirements.
Q4: What payment methods do you accept for international orders?
We accept various payment methods including T/T (Bank Transfer), PayPal, and other major secure payment platforms.
Q5: How are the products packaged for shipping?
Each unit is individually packaged in high-strength cardboard boxes with protective foam lining. Shipping can be arranged via air or sea express according to your preference.
Q6: What is your after-sales service and warranty policy?
We provide a 12-month standard warranty along with lifetime technical maintenance and support for all our gateway products.
Fray Tech
