Yes, we are a comprehensive company integrating design and production. All products are independently developed and manufactured to ensure high quality and consistency.
Can I customize the logo and communication interfaces?
Yes, we support customization. The hardware can be laser engraved with your branding, and communication methods can be adjusted based on project requirements.
What is the standard lead time for orders?
Standard products are typically in stock and ship within 48 hours. Customized orders depend on the specific requirements and quantity.
What payment methods are supported?
We accept various payment methods including T/T (Bank Transfer), PayPal, and other standard international payment options.
How is the product packaged for shipping?
Each unit is individually packed in high-strength cardboard boxes with protective foam lining. Shipping can be arranged via air or sea express according to your needs.
What is your warranty and after-sales policy?
We provide a 12-month standard warranty along with lifetime technical maintenance and support for all our gateway products.
Fray Tech
